by Calculated Risk on 12/01/2013 05:16:00 PM

This is weird.

In 2008, I purchased a custom URL from Google / Blogger. Every year Google charges my credit card to pay for the URL. No worries.

My credit card expired this year - as credit cards do - and Google notified me that I'd have to update my payment information to pay for the URL. No problem. I updated the information in my Blogger / Google account, but Google doesn't seem to recognize this. They keep sending me emails saying that my credit card has expired - and that the information needs to be updated before December 6th.

I've tried contacting Google, posting messages in Blogger and Google forums, and I've received no response. Help at Google tells me I'm a "free account" (even though I pay Google every year) and there is no help for me.

I'll keep trying - maybe someone at Google could help?

best wishes to all